What is the minimum/maximum order value?

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• Can I amend or cancel my order?

  Once your order has been placed it cannot be amended or cancelled through the site. Please contact our customer services team at customerservies@therockfish.co.uk for any questions once your order has been placed.

• What do I do if my order hasn't arrived?

  ​You can track the progress of your order via the DPD website using the tracking number they have sent you. If you are unable to locate your tracking number, please get in touch with our customer service team.

• Can I pre-order a specific fish for a specific date?

  Our fresh fish is all uploaded daily based on what was freshest off the boat that day. We will only choose the best seafood available, which means we can't guarantee we'll have a particular species available on a particular date. We do blast freeze ...

• How do I place an order?

  Head to our fish market page, select today's fresh fish and add to basket. Alternatively have a peruse of our frozen fish section and our sauces & extras.

• Can I make an order for someone else?

  Yes, you can, just make sure the person you want to send to and their address is specified as the delivery address, and please include their contact phone number for delivery.