What happens if I'm not in when you deliver?
When placing your order you can add instructions to leave your parcel in a safe place, so DPD will leave it there if you are out when they try to deliver.
What postcodes can't we deliver to?
Please note our delivery partner DPD is currently only able to send to addresses on the UK Mainland, This does not include Scottish Highlands or Islands. We cannot deliver to the following postcodes: AB31:AB35 AB36:AB38 AB41:AB54 AB55:AB56 EI (ZZ75) ...
Do you deliver to my area?
Festive online seafood market deliveries: Due to seasonal delivery pressures, exacerbated by bad weather and industrial action, our delivery partners DPD have advised us that they are experiencing difficulties delivering to some areas. Certain ...
Who do you use for fish deliveries?
We use DPD to deliver all of our fish in temperature controlled boxes on a next day service, unless you choose to upgrade your delivery to pre 12.
What is your packaging made of?
Our boxes are made from recycled and recyclable plastic, and our insulation is made from recycled plastic bottles. You can find out more at https://therockfish.co.uk/pages/packaging
How can I see my past orders?
Create an account and make sure you check out with the same email each time and all your order will be veiwable