What do I do if my order hasn't arrived?

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• What is the minimum/maximum order value?

  There is no minimum or maximum order limit.

• Can I amend or cancel my order?

  Once your order has been placed it cannot be amended or cancelled through the site. Please contact our customer services team at customerservies@therockfish.co.uk for any questions once your order has been placed.

• Can I pre-order a specific fish for a specific date?

  Our fresh fish is all uploaded daily based on what was freshest off the boat that day. We will only choose the best seafood available, which means we can't guarantee we'll have a particular species available on a particular date. We do blast freeze ...

• My delivery hasn't arrived, what should I do?

  Whilst DPD will do their utmost to ensure your seafood gets to you on time, in extreme cases this may not be possible. In the rarity this does happen, due to the nature of seafood, and in line with safety, your box won't be redelivered. Should this ...

• How do I place an order?

  Head to our fish market page, select today's fresh fish and add to basket. Alternatively have a peruse of our frozen fish section and our sauces & extras.