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What is the minimum/maximum order value?
There is no minimum or maximum order limit.
Can I amend or cancel my order?
Once your order has been placed it cannot be amended or cancelled through the site. Please contact our customer services team at customerservies@therockfish.co.uk for any questions once your order has been placed.
What do I do if my order hasn't arrived?
You can track the progress of your order via the DPD website using the tracking number they have sent you. If you are unable to locate your tracking number, please get in touch with our customer service team.
Can I pre-order a specific fish for a specific date?
Our fresh fish is all uploaded daily based on what was freshest off the boat that day. We will only choose the best seafood available, which means we can't guarantee we'll have a particular species available on a particular date. We do blast freeze ...
What happens if I'm not in when you deliver?
When placing your order you can add instructions to leave your parcel in a safe place, so DPD will leave it there if you are out when they try to deliver.