Can I get next day delivery?
All orders placed Monday to Thursday before 2pm will be for next day delivery as standard. Orders placed on a Friday before 12pm can be delivered on a Saturday subject to an additional charge. Any orders placed over the weekend will be delivered on Tuesday.
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What are your delivery costs?
£18 Minimum spend £20 - £49.99 / £6.50 delivery £50+ / £3.50 delivery Saturday £9 flat rate You can select a future delivery date for orders not including fresh fish * Please note we cannot guarantee delivery pre midday on a Saturday so your seafood ...
How do I track my delivery?
When you place your order, you will be sent a DPD tracking number, which will show the progress of your order and DPD will update you via text and/or email with a timed delivery slot on the day of delivery.
Who do you use for fish deliveries?
We use DPD to deliver all of our fish in temperature controlled boxes on a next day service, unless you choose to upgrade your delivery to pre 12.
Can I pre-order a specific fish for a specific date?
Our fresh fish is all uploaded daily based on what was freshest off the boat that day. We will only choose the best seafood available, which means we can't guarantee we'll have a particular species available on a particular date. We do blast freeze ...
My delivery hasn't arrived, what should I do?
Whilst DPD will do their utmost to ensure your seafood gets to you on time, in extreme cases this may not be possible. In the rarity this does happen, due to the nature of seafood, and in line with safety, your box won't be redelivered. Should this ...